how to add related records to export of problem record in SOW(Service operations Operations Workspac

[Gaurav99]

When exporting PDF through SOW workspace. It does not have data from related list.

While in native when I export I can see related records information as well.

But same is not for SOW workspace.

I have problem task like this in SOW

Please help me with this.

Update- only problem task record is not coming in PDF. Thanks.

[Dr Atul G- LNG]

Hi @Gaurav99 

It's difficult to pinpoint the root cause. Sometimes new changes from other modules can have an impact here, or certain fields might get corrupted. I'd suggest giving it a try by repairing the plugin once.

[Gaurav99]

hi still does not work

[Dr Atul G- LNG]

Hi @Gaurav99 

"It's out of the box—I haven’t made any changes in my PDI. Could you please try repairing the Problem Management plugin once?

[Ankur Bawiskar]

@Gaurav99 

did you check if someone customized that OOTB button?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Gaurav99]

I am not able to find where that button is configured? can you please let me know if possible.