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how to add related records to export of problem record in SOW(Service operations Operations Workspac

Gaurav99
Tera Contributor

When exporting PDF through SOW workspace. It does not have data from related list.

 
 

Gaurav99_2-1753078319191.png


While in native when I export I can see related records information as well.

Gaurav99_3-1753078442941.png



But same is not for SOW workspace.

I have problem task like this in SOW

Gaurav99_4-1753078525183.png



Please help me with this.

Update- only problem task record is not coming in PDF. Thanks.

 

11 REPLIES 11

@Gaurav99 

it worked fine for me.

Did you check on some other table and if you export then related list data comes or not?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Gaurav99
Tera Contributor

Yes it us working for other records only not working for problem. I checked for change records and change task is appearing there