Unable to upload attachment on Catalog item request as End User on portal

[Subalakshmi P2]

I have a catalog item variable of type "attachment". I am able to upload the attachments and submit the request.
But end users with no role is unable to upload any attachment. 

[pururavasin]

Hello @Subalakshmi P2 ,

Can you check any create-ACL configured on *sys_attachment* table?
OOB - any user with *snc_internal* role is able to upload the attachemnt.

Best regards,
Puru

[Subalakshmi P2]

there is no snc_internal role in the instance

[pururavasin]

Please check the create-ACL configured on *sys_attachment* table.

This will explain about what role does a user needs to upload attachments in your SN- environment.

Thank you.

[Ankur Bawiskar]

@Subalakshmi P2 

so do they see the variable?

what happens if they select file?

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