Portal localization doesn’t have to be a pain

Session Code: CCB0784 Presenter(s): Todd, Mark Company(s): NewRocket, NewRocket, Inc. Abstract: Service Portal localization presents a unique set of challenges. After localizing several portals in mul...

Simplify enterprise apps using Service Portal and Guided Setups

Session Code: CCB0720 Presenter(s): Jay Company(s): ITS Partners Abstract: Enterprise apps can historically take hours or even days of professional services to implement, so why can't we simplify and ...

Scoped applications with delegated developers, application administration, and governance framework

Session Code: CCB0990 Presenter(s): Lars Company(s): Sopra Steria Abstract: Skanska, a global construction company, is decentralized but needs to centralize the technology platform and consolidate lic...

Developing a center of excellence and innovation to support your enterprise

Session Code: CCB1599 Presenter(s): Shane, David Company(s): ServiceNow, ServiceNow Abstract: Discover how governance and the Center of Excellence for ServiceNow drive business outcomes across your en...

Scalable use of robotics requires service management platform

Session Code: CCB0845Presenter(s): JuhaCompany(s): SofigateAbstract: In this session, you'll learn five reasons why service management platform is the necessary basis for scalable use of robotics, and...

ServiceNow apps localization

Session Code: CCW0689Presenter(s): Greydon, Gary, Ganesh, KaderCompany(s): ServiceNow, ServiceNow, Servicenow, ServiceNowAbstract: In this session, we'll educate participants on how to make their apps...

ServiceNow IoT: From buzzwords to business value

Session Code: CCB1492 Presenter(s): Bryan, Guerric Company(s): ServiceNow, ServiceNow Abstract: The ServiceNow IoT team and will share best practices for determining where IoT can provide business val...

Delegate non-administrative tasks to the right people

Session Code: CCB1496 Presenter(s): Nikhil, Brad, Angela, Aman Company(s): ServiceNow, ServiceNow, ServiceNow, ServiceNow Abstract: If you're spending time doing non-administrative work as a ServiceNo...

ServiceNow IoT: What’s new and roadmap

Session Code: CCB1490 Presenter(s): Bryan, Jonathan Company(s): ServiceNow, ServiceNow Abstract: The Internet of Things (IoT) has changed the way businesses interact with their employees and customers...

Debug with the purpose of faster app development

Session Code: CCB1222 Presenter(s): Constantine Company(s): NBC Universal Abstract: NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and mar...

Getting your app ready for ServiceNow Store certification

Session Code: CCB1395 Presenter(s): Saraja, Prashant, Pradeep Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: This session will guide you through the ServiceNow Store certification process, c...

NowBot: Restore service from anywhere leveraging ChatOps with ServiceNow

Session Code: CCB1392 Presenter(s): Eric, Ryan Company(s): Servicenow, ServiceNow Abstract: ChatOps is a collaboration model that connects people, tools, process, and automation into a transparent wor...

Introducing the Now Design System: The future of the ServiceNow user experience

Session Code: CCB0702 Presenter(s): Darrin, David Company(s): Service-now.com, ServiceNow Abstract: Join this session to see how ServiceNow is changing the future of work with a next-generation UX tha...

Under the hood of Flow Designer and IntegrationHub with the engine developers

Session Code: CCB0433 Presenter(s): Mark, Harry, Russ Company(s): ServiceNow, Service-now.com, Service-Now.com Abstract: In this session, we'll go under the hood of the Flow Designer and IntegrationHu...

The tools you need to be a well-equipped developer

Session Code: CCDT1333 Presenter(s): Ryan, Brian Company(s): DELL, DELL Abstract: There are many open-source and community-driven tools to help you become an even better developer. Are you taking adva...

Let developers fly! Enabling cloud deployments from development to production

Session Code: CCB0561 Presenter(s): David Company(s): Sabre Abstract: In this session, Sabre will demonstrate how they implemented an enterprise DevOps CI/CD pipeline using ServiceNow. You'll learn ho...

ServiceNow and open-source: Building a site with Hugo, node, and an instance

Session Code: CCDT1484 Presenter(s): Andrew, Dave Company(s): ServiceNow, ServiceNow Abstract: ServiceNow excels at business logic. But some simple tasks are surprisingly difficult, such as hosting ar...

Makers' Lab: The maker culture at ServiceNow

Session Code: CCDT1525 Presenter(s): Aditya, Swaroop Company(s): ServiceNow, Service-now.com Abstract: ServiceNow encourages maker culture to build new and innovative products. Makers' Lab is a platfo...

Mobile inventory scanner: Building a no-code phone application

Session Code: CCB0678 Presenter(s): Lawrence, Casey Company(s): Bureau of Safety&Environmental Enforcement(NuAxis), Bureau of Safety&Environmental Enforcement(NuAxis) Abstract: Developing a mobile pho...

ServiceNow Jeopardy: Round 1

Session Code: CCDT1384 Presenter(s): Chuck Company(s): ServiceNow Abstract: Three contestants will test their knowledge of ServiceNow in a variety of categories to compete for prizes, while the audien...