Developing a center of excellence and innovation to support your enterprise

Session Code: CCB1599 Presenter(s): Shane, David Company(s): ServiceNow, ServiceNow Abstract: Discover how governance and the Center of Excellence for ServiceNow drive business outcomes across your en...

Scalable use of robotics requires service management platform

Session Code: CCB0845Presenter(s): JuhaCompany(s): SofigateAbstract: In this session, you'll learn five reasons why service management platform is the necessary basis for scalable use of robotics, and...

ServiceNow apps localization

Session Code: CCW0689Presenter(s): Greydon, Gary, Ganesh, KaderCompany(s): ServiceNow, ServiceNow, Servicenow, ServiceNowAbstract: In this session, we'll educate participants on how to make their apps...

ServiceNow IoT: From buzzwords to business value

Session Code: CCB1492 Presenter(s): Bryan, Guerric Company(s): ServiceNow, ServiceNow Abstract: The ServiceNow IoT team and will share best practices for determining where IoT can provide business val...

Delegate non-administrative tasks to the right people

Session Code: CCB1496 Presenter(s): Nikhil, Brad, Angela, Aman Company(s): ServiceNow, ServiceNow, ServiceNow, ServiceNow Abstract: If you're spending time doing non-administrative work as a ServiceNo...

ServiceNow IoT: What’s new and roadmap

Session Code: CCB1490 Presenter(s): Bryan, Jonathan Company(s): ServiceNow, ServiceNow Abstract: The Internet of Things (IoT) has changed the way businesses interact with their employees and customers...

Debug with the purpose of faster app development

Session Code: CCB1222 Presenter(s): Constantine Company(s): NBC Universal Abstract: NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and mar...

Getting your app ready for ServiceNow Store certification

Session Code: CCB1395 Presenter(s): Saraja, Prashant, Pradeep Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: This session will guide you through the ServiceNow Store certification process, c...

NowBot: Restore service from anywhere leveraging ChatOps with ServiceNow

Session Code: CCB1392 Presenter(s): Eric, Ryan Company(s): Servicenow, ServiceNow Abstract: ChatOps is a collaboration model that connects people, tools, process, and automation into a transparent wor...

Introducing the Now Design System: The future of the ServiceNow user experience

Session Code: CCB0702 Presenter(s): Darrin, David Company(s): Service-now.com, ServiceNow Abstract: Join this session to see how ServiceNow is changing the future of work with a next-generation UX tha...

Under the hood of Flow Designer and IntegrationHub with the engine developers

Session Code: CCB0433 Presenter(s): Mark, Harry, Russ Company(s): ServiceNow, Service-now.com, Service-Now.com Abstract: In this session, we'll go under the hood of the Flow Designer and IntegrationHu...

The tools you need to be a well-equipped developer

Session Code: CCDT1333 Presenter(s): Ryan, Brian Company(s): DELL, DELL Abstract: There are many open-source and community-driven tools to help you become an even better developer. Are you taking adva...

Let developers fly! Enabling cloud deployments from development to production

Session Code: CCB0561 Presenter(s): David Company(s): Sabre Abstract: In this session, Sabre will demonstrate how they implemented an enterprise DevOps CI/CD pipeline using ServiceNow. You'll learn ho...

ServiceNow and open-source: Building a site with Hugo, node, and an instance

Session Code: CCDT1484 Presenter(s): Andrew, Dave Company(s): ServiceNow, ServiceNow Abstract: ServiceNow excels at business logic. But some simple tasks are surprisingly difficult, such as hosting ar...

Makers' Lab: The maker culture at ServiceNow

Session Code: CCDT1525 Presenter(s): Aditya, Swaroop Company(s): ServiceNow, Service-now.com Abstract: ServiceNow encourages maker culture to build new and innovative products. Makers' Lab is a platfo...

Mobile inventory scanner: Building a no-code phone application

Session Code: CCB0678 Presenter(s): Lawrence, Casey Company(s): Bureau of Safety&Environmental Enforcement(NuAxis), Bureau of Safety&Environmental Enforcement(NuAxis) Abstract: Developing a mobile pho...

ServiceNow Jeopardy: Round 1

Session Code: CCDT1384 Presenter(s): Chuck Company(s): ServiceNow Abstract: Three contestants will test their knowledge of ServiceNow in a variety of categories to compete for prizes, while the audien...

Whether they swipe, type, or print: Building remarkable experiences for every client

Session Code: CCB0128 Presenter(s): Roman Company(s): Northwestern Mutual Abstract: In this session, Vivek Bedi describes describe how just months into his new role at LearnVest, the startup, they got...

Scoped application development in ServiceNow for MSPs

Session Code: CCB0611Presenter(s): Bobby, JeremyCompany(s): ServiceNow, ServiceNowAbstract: The ServiceNow multi-tenant platform architecture (aka domain separation) supports the development and deplo...

Take CICD for ServiceNow to the next level

Session Code: CCB0248 Presenter(s): Rajiv, Boris Company(s): Swiss Re, Swiss Re Abstract: Let us show you the latest enhancements on the CICD server, and how to use the CICD server in combination with...