ServiceNow Jeopardy: Round 3

Session Code: CCDT1386 Presenter(s): Chuck Company(s): ServiceNow Abstract: Three contestants will test their knowledge of ServiceNow in a variety of categories to compete for prizes, while the audien...

Implementing continuous integration at scale using ServiceNow Platform

Session Code: CCB0398 Presenter(s): Ronie, David Company(s): Service-now.com, ServiceNow Abstract: In this session, we'll discuss how we implemented a Continuous Integration/ Continuous Delivery (CI/C...

Building effective workflows by avoiding common pitfalls

Session Code: CCDT0429 Presenter(s): Adam Company(s): TBConsulting Abstract: Workflows are very powerful if used properly. However, there are a lot of tips and tricks that aren't well documented. We h...

ServiceNow Jeopardy: Round 2

Session Code: CCDT1385 Presenter(s): Chuck Company(s): ServiceNow Abstract: Three contestants will test their knowledge of ServiceNow in a variety of categories to compete for prizes, while the audien...

Citizen developers wanted: No experience necessary

Session Code: CCB0484 Presenter(s): David Company(s): The Nielsen Company (US) LLC Abstract: In this session, you'll learn how easy it is to develop applications using no-code or low-code on the Now P...

Create custom APIs for your custom processes

Session Code: CCB0486 Presenter(s): Jonathan, Karen Company(s): Southwest Airlines, Southwest Airlines Abstract: In this session, learn how you can quickly and easily write custom-scripted REST APIs t...

Now on Now: Using the Now Platform® to power developer.servicenow.com

Session Code: CCB0285 Presenter(s): Kathy, Mary Ellen, Bharath Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: In this session, you'll go behind the scenes and see how our small team powers t...

Chat integrations (Slack, Webex teams)

Session Code: CCDT0210 Presenter(s): Srikanth-Goud, Sean Company(s): University of Maryland, Univ Of MD Abstract: In today's fast-paced world, learn how to send messages to users via a chat tool such ...

REST-based attachment retrieval

Session Code: CCB0444 Presenter(s): William Company(s): Expedia, Inc. Abstract: In this session with Expedia, we describe how if you need access to a non-csv file, you often need to get creative on ho...

Modern web development in ServiceNow: React, Vue, and Angular

Session Code: CCDT0068 Presenter(s): Nick, Andrew Company(s): ELIN Software, ELIN Software Abstract: ServiceNow is an advanced development platform with a great toolbox, and sometimes you may want to ...

Configuration vs. customization: Which is it?

Session Code: CCDT0026 Presenter(s): Travis Company(s): GlideFast Abstract: Customization — the most dreaded word on the ServiceNow platform. But what exactly makes a configuration a configuration, an...

Hi. Is it me you’re looking for? (Submitting HI tickets)

Session Code: CCDT1060 Presenter(s): Mark Company(s): TB Consulting Abstract: As a manager of several ServiceNow instances and our own domain separated instance, TB Consulting submits a lot of HI tick...

ServiceNow integrations in 30 minutes: BP’s API story

Session Code: CCDT0400 Presenter(s): Joseph, Chris Company(s): BP, BP Abstract: Integrations are the hard part of adopting ServiceNow, right? Wrong. Global oil and gas giant BP built an API solution t...

Building a modular public website on Service Portal

Session Code: CCDT0092 Presenter(s): Thais, Travis Company(s): GlideFast Consulting, GlideFast Abstract: GlideFast Consulting has pioneered a new level of use on Service Portal by building the first p...

Serving our community using ServiceNow

Session Code: CCDT0650 Presenter(s): James Company(s): Acorio Abstract: Have you ever thought about how far you could push ServiceNow outside of service management? What about serving our community? A...

SNDevs Slack Channel: Where we've been, where we're going

Session Code: CCDT0449 Presenter(s): Casey, Earl, Jarod Company(s): Bureau of Safety&Environmental Enforcement(NuAxis), University of California, Davis, Enterprise Holdings, Inc. Abstract: No matter w...

Simplifying integration capabilities across disparate systems

Session Code: CCDT0939 Presenter(s): Srinivas, Chandra, Sumit Company(s): ServiceNow, Service-now.com, ServiceNow Abstract: In a modern enterprise, the data is spread across different systems and ofte...

The story of how we got our first app certified

Session Code: CCDT0925 Presenter(s): Lasse Company(s): Automize Abstract: Join Lasse Kjelstrup-Hoop, Senior VP of Creative Ninjaneerin, in this session to learn how they got their first app certified ...

Upgrade now: Mitigating excessive skipped files

Session Code: CCDT1332 Presenter(s): Ryan, Brian Company(s): DELL, DELL Abstract: A large count of skipped files continues to compound every upgrade. In this session, we'll cover what makes a skipped ...

Want to be a (better) ServiceNow developer? Developer.servicenow.com is the place to be

Session Code: CCDT0296 Presenter(s): Mary Ellen, Bharath Company(s): ServiceNow, ServiceNow Abstract: The objective of the Developer Program is to enable you to build apps on the Now Platform. In this...