Calling CSM Agents! We would love to get your feedback and pulse to ensure we're building for our customers' needs. Our team is currently iterating on improvements for Customer Service Agents.
Feedback shared will go directly to our Product teams and influence future builds. Participation involves one 60-minute informal chat with our lead researcher sometime between now and early August.
Please take this short screener (~3 minute) to ensure we’re using your time most wisely. Your opinion matters!
Questions? Reach out to Jessica Shaw, Research Program Manager.
