A printer friendly version is not working

madhu261
Tera Contributor

‎07-31-2019 01:44 PM

Hi All,

I have an issue for printer friendly version:

Screen1:

find_real_file.png

when i open any request in my system and trying to use printer friendly version for taking PDF format of the form

find_real_file.png

The page is loading and not allowing me to click on print at top right corner there which is shown on screen.

Please suggest me how to fix it.

Regards,

Madhuri.K

 

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2 REPLIES 2

The Machine
Kilo Sage

‎07-31-2019 01:52 PM

Right click on that page and go to your developer tools.  See if you are getting any console errors, there might be a client script or something thats breaking the DOM.

madhu261
Tera Contributor

‎08-05-2019 11:49 AM

Thanks for the Reply.

 

Checking the client scripts which are causing issue on my instance.

 

Regards,

Madhuri.K

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