Aborting Attachment

Prathyusha G
Tera Contributor

My requirement is to abort insertion of attachment on case table when attachment size exceeds 9MB and throw an error message.

Error message is throwing as expected but the null attachment is showing.

1 ACCEPTED SOLUTION

@Prathyusha G 

the null attachment message should not show

is this happening for all users everytime?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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7 REPLIES 7

@Prathyusha G 

the null attachment message should not show

is this happening for all users everytime?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

This is working fine is Development instance but not working in Test Instance.

yes happening for all users every time only in test environment.