ACL does not limit the number of records when exporting to excel from a list.

Victor Mesa
Tera Contributor

Hello colleagues,

 

We have encountered a problem in our Servicenow instances, we see that the list of the incident table shows 25 records that are the ones that the ACL programming allows a user to see.


On the other hand, if we export that same list from the incident table, 230 records are created in excel.

 

What could be happening so that the ACLs do not limit that exportation?

 

Thanks,

5 REPLIES 5

I do not believe so, ACL's control record access, QBR's can be used to hide records shown by ACL, but only in the UI.