Add Scoped Application Table to Workspace

Sam_Nat
Tera Contributor

‎11-01-2022 03:04 AM

Hi,

I have a scoped application and table in it.I want this table to be visible in workspace.

I've previously worked with CSM Configurable Workspace.So,is there a way to add my scoped table to the list in CSM Configurable Workspace or maybe in ITSM Agent Workspace.

Or do I've to create a new workspace in my scoped application only,if so,can anyone guide me on how to create custom workspace in custom application.

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2 REPLIES 2

Community Alums
Not applicable

‎11-02-2022 10:13 PM

Hi @Sam_Nat ,

The Best recommended approach is to create a Dedicated Custom Workspace for your Sspecific scoped Table.

 

Raguvaran1
Tera Contributor
In response to Community Alums

‎02-28-2023 02:27 AM

Hi @Sandeep, Can we have a common workspace for a multiple scoped applications / business lines? i.e. Based on the roles, specific set of records will be visible for the logged in agent but the workspace is common. Will there be any issues do you foresee? Appreciate your response

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