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05-02-2024 10:57 PM - edited 05-05-2024 09:28 PM
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05-03-2024 02:01 AM
Fields shown on tables on any type of interface in ServiceNow are controlled by Views [sys_ui_view].
You need to check which view is responsible for the list layout in that specific portal and change it to your desired layout.
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05-05-2024 05:07 PM - edited 05-05-2024 09:28 PM
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05-05-2024 05:35 PM