Adding Survey link to Image in Notification

[Cory Hitchings]

Hi there,  

Wondering if there's a way to add a URL to an IMAGE file within a Survey Notification?  I've added the image to the notification, selected the image, and then selected the link button with in the HTML bar... but does not seem to allow this action to happen.  Any ideas what can be done to achieve this?  Or is this beyond ServiceNow email notifications' limitations?  

[Alexander Grisb]

<a href="<linkhere"><img src="imghere" width="num" height="num" alt="imagename"></a>

This is the way you would do it in HTML. 

You would also need to find the link for your image on the sys_attachment table for this as well.

https://community.servicenow.com/community?id=community_question&sys_id=aeb58321db1cdbc01dcaf3231f96...

However, there is a caveat with this. Most email clients block most images by default. Keep that in mind while designing this.

[Cory Hitchings]

Thanks very much!  That gets me closer - however the link is actually the mail script... which I'm not sure is supported in HTML?  Is there a way I could call the mail script in HTML? 

This is how it appears on the notification now: 

[KirilD]

hi, have you solved this ? Because I'm looking exactly for same solution - by clicking on smiley face in the mail body to forward the user to specific survey url, where the survey matches the selected smiley face.