Agent Workspace make related list read only if not work in progress

BuriB
Tera Expert

Hi All, 

 

We would like to make all fields read only on the agent workspace. I manage it with a ui policy, but it does not work for the related list. 

 

What I did: 

BuriB_0-1738305057216.png

 

BuriB_2-1738305091636.png

 

But on the related list, all fields are editable and not read only: 

BuriB_3-1738305214974.png

 

BuriB_4-1738305248329.png

 

Can you help? 

 

Thank you

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@BuriB 

you will have to use list_edit ACL or table level WRITE ACL

Check if it's normal table list or present under related list and based on that block the edit

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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