All fields should be read only except one or two fields.

[Supriya Mane]

I have to make all fields read only for agent and admin only for alm_asset table. expect one field with write access.

[Mark Roethof · Accepted solution]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[VS]

Hi,

I would suggest you write a table-level ACL to restrict and give field-level access to the users to who you want to show one or two fields.

Thanks

[Supriya Mane]

First I tried with write *ACL and giving the role same as I want and for alm_asset table Then after I create one filed level ACL for Restricting the particular field but still it is not working. Please suggest

[Mark Roethof]

Hi there,

Most ideal would be Access Control. Though this could mean modifying a lot of (out-of-the-box) Access Controls.

Data policy could work, though the maintainable part is really poor.

UI Policy (using script) or Client Script would work perfect for maintainable / upgradeable, though is less secure and will impact performance.

So what do you want to use?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Ankur Bawiskar]

Hi,

Multiple ways to do this. You can decide which one to take based on your use-case and complexity

1) ACL - Recommended

a) you will require table.* WRITE ACL with advanced script

Admin overrides - uncheck

Script:

if(gs.hasRole('agent') || gs.hasRole('admin'))
	answer = false;
else
	answer = true;

b) You will require Table.YourField Write ACL to allow the edit for this field only

Admin overrides - uncheck

Script:

if(gs.hasRole('agent') || gs.hasRole('admin'))
	answer = true;
else
	answer = false;

2) onLoad client script

function onLoad(){

	if(g_user.hasRoleExactly('agent') || g_user.hasRoleExactly('admin')){
		
		// make all editable fields as readonly
		
		var fields = g_form.getEditableFields();
		for (var x = 0; x < fields.length; x++) {
			g_form.setReadOnly(fields[x], true);
		}

		// make that single field as editable
		g_form.setReadOnly('your_field', false);
	}

}

Regards
Ankur