All fields should be read only except one or two fields.

[Supriya Mane]

I have to make all fields read only for agent and admin only for alm_asset table. expect one field with write access.

[Mark Roethof · Accepted solution]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

Hi Ankur,

What if there are already Access Controls in place? Then what you are mentioning is not complete, as other Access Controls could result in true?

Kind regards,
Mark

[Ankur Bawiskar]

Hi,

that's correct there would be an impact and I mentioned the same to decide the approach based on complexity and use-case.

@Supriya Mane : Please check any other table level ACL/Field level ACLs are impacting and accordingly decide to take the approach.

In that case safer way is to use client script

Regards
Ankur

[Ankur Bawiskar]

@Supriya Mane

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[Pavankumar_1]

Hi,

You can do it with ACL and client script and UI policy.

ACL:

1. Create table level ACL and give admin role and create field level for those fields and provide the agent role for it.

2. Client script: create onload client script

function onLoad() {   

 if (g_user.hasRole("sn_esm_agent")) { //give agent role
        
        g_form.setReadOnly('field_name', true);
    } 
}

3. UI Policy : Create UI policy and make readonly for the all fields based on role

function onCondition() {

if (g_user.hasRole("sn_esm_agent")) { //give agent role
        g_form.setReadOnly('field_name', true);

}}

Hope it helps!!

Please Mark ✅ Correct if applicable, Thanks!! 

Regards

Pavankumar

[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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