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11-18-2022 01:32 AM
Hi,
How to capture image from notification in update set, i have capture and updated set and committed in another instance but the image from the notification is not visible after commiting the update set.
please suggest
sid
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11-18-2022 01:54 AM
It can be done. Please check the link I shared.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-18-2022 01:38 AM
this link has solution. you need to set the synch_attachments=true
Attachments are not being captured in update sets for the sysevent_email_action table.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-18-2022 01:39 AM
Hello @siddharth26 ,
Mostly we add the images manually as they are records which are created on the 'sys_attachment' table. Hence cannot be captured in update set.
It would be wise to move their XML from one instance to other.
Please mark my answer helpful/correct.
BR,
Nayan
Best Regards,
Nayan Dhamane
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11-18-2022 01:54 AM
It can be done. Please check the link I shared.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-18-2022 02:51 AM
Thanks Ankur