Asset audit scan using serial number or asset tag.
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11-04-2024 11:43 PM
I have used the below attached code for action item in servicenow , used the code provided by
https://www.servicenow.com/community/sam-blog/how-to-perform-asset-audits-by-asset-tag-and-or-serial...
But on the mobile agent app i am not able to submit the scanned assets into the stockroom.
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11-05-2024 08:48 AM
Hi @kalakaramad_20 ,
I hope you have generated the bar code with Serial number not with Asset tag. If you have generated with Asset Tag and trying to setup scan using serial number then it wont work.
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11-05-2024 09:00 PM
Yes i have generated using the serial number but it is not working ,
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11-07-2024 08:07 AM
The structure of the Audit Scanning has changed over the years and the solution Daniel made in the link you posted isn't 100% accurate anymore. I wrote up a little guide and tagged you in it here.
Let me know if it works for you
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11-10-2024 10:55 PM
Sure Thanks Tim , will try this on my instance and revert back.