Assigned to Notification for group members.

[Insider]

When a case  is 'assigned to' someone, send a new notification to all members of the assignment group that the case has been assigned. The notification  should inform the users that the notification has been assigned to a specific person. 

[Musab Rasheed]

Hello,

One of the very basic question I have seen on community, what did you try for this requirement ?

Regards

[Ankur Bawiskar]

Hi,

Did you check the OOB notification?

It should be mostly triggering when Assigned To [Changes]

regards
Ankur

[Insider]

Please consider this Ankur ji,

Modify the Notifications Body with Variable details that are filled by the User. - Customer Service ...

[Harish KM · Accepted solution]

Hi , You can refer OOB notifications. Just goto Notification module and search by name "Incident assigned to my group". Follow the same steps