Assigned to Notification for group members.

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Giga Guru

‎08-09-2022 02:47 AM

When a case  is 'assigned to' someone, send a new notification to all members of the assignment group that the case has been assigned. The notification  should inform the users that the notification has been assigned to a specific person. 

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Harish KM
Kilo Patron
Kilo Patron

‎08-09-2022 02:57 AM

Hi , You can refer OOB notifications. Just goto Notification module and search by name "Incident assigned to my group". Follow the same steps

 

 

Regards
Harish

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