Hi Community,
I hope you're doing well.
I’ve been working on exposing a custom table (Lead) to the public in my ServiceNow developer instance without requiring login credentials. Based on the recommended steps provided in the community and documentation, I’ve:
Enabled public access via the portal
Ensured the Page access settings have Requires role = false
Added ACLs to allow read access to the table for the public and snc_external roles
Verified that related UI pages and widgets are accessible without authentication
Set the portal and page visibility correctly
Used the following public URL for testing:
👉 https://dev187891.service-now.com/sp?id=public_lead_submission
Despite completing all the above steps, when I attempt to access the link in incognito mode, I receive the error message:
"You are either not authorized or record is not valid."
I kindly request your support to help identify what might be missing or misconfigured in my setup. Any guidance or suggestions would be greatly appreciated.
Thank you in advance for your help!
Best regards,
Rohit
(ServiceNow Developer Instance: dev187891)
