Auto create time card on planned task update for CSM/FSM configurable Workspace
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02-18-2024 11:10 PM
Hi there
We want to implement the time card plugin which is included in CSM Licence.
For the Default time sheet policy, we can set the flags
Auto create time card on planned task update
Auto fill time card with time worked entries
If checked and the user is recording time, the time card ist automatically created and the time recorded is automatically added to the created time card.
These two properties are working fine for Native UI (sn_customerservice_case and sn_customerservice_task.
These two properties are NOT working for CSM/FSM Configurable Workspace. Does anyone have experience with time recording in csm/fsm configurable Workspace?
I tested this out on my PDI which is on Washington Release.
Thx for any suggestions.
Patrick
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