Auto update landing page list in CSM configurable workspace

[Mathias Roed1]

Dear Community,

I'm currently trying to solve a customer need, that requires simple lists on a landing page to update automatically, or somehow trigger an update on all lists in one action.

Do you have any ideas on how i get these lists to automatically update with a giving frequence, or how an refresh button component can be implemented triggering the refresh button for each simple list?

Only data visualization components support a background refresh, that requires you to leave the page for a certain amount of time, and when you come back it updates. But this does not apply to the simple list component.

I can only imagine that this must be a need for multiple companies out there, that really wants to leverage CSM Configurable workspace and the landing pages.

I have tried to contact Now support that currently don't have any OOTB solution for this. Please hit me with your best ideas!

I have posted this as an idea as well, which i truly hope you will help upvoting. You can find it on the below link.

https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=d8edd0c3db5499103321db85ca961910&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests

Thank you!

Br. Mathias

[Mark Manders]

I didn't try it on workspace yet (and don't have the time to do so at the moment), but maybe this widget can be of use? https://developer.servicenow.com/connect.do#!/share/contents/1655773_dashboard_auto_refresh_widget?v...

It works perfectly on dashboards, so maybe on workspaces as well. It's worth a shot.

If my answer helped you in any way, please then mark it as helpful.

Mark

[Mathias Roed1]

Not sure if this is compatible with CSM configurable workspace / UI builder. But i will give it a try.

Thanks

[Asim_R]

In a similar situation and wondering if you were able to find a solution to this?