Can I display KB article categories as a tree structure?

paulhodkinson
Kilo Contributor

‎06-14-2018 02:29 AM

Hi,

I was wondering if there was a way to display KB article categories in a tree-like structure from Service Now?

I want to keep a track on categories that are getting added and provide guidance on structure, depth etc. where it appears to be getting out of hand.

Thanks!

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mishu1
Tera Guru

‎06-14-2018 06:44 PM

Hi Paul,

 

Please find a couple of useful threads on this topic listed out below-

https://community.servicenow.com/community?id=community_question&sys_id=feefc7a5dbdcdbc01dcaf3231f96199d&view_source=searchResult

 

https://community.servicenow.com/community?id=community_question&sys_id=70221b21db101fc01dcaf3231f961916&view_source=searchResult

 

Regards,

Mishu

 

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