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10-31-2022 03:12 AM
If a user clicks on a link to a catalogue item and they are not logged in they get the following error
You are either not authorized or record is not valid.
Is there a way we can change this to something more useful - such as "Please can you login ...." ??
Solved! Go to Solution.
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10-31-2022 06:34 AM
Two options:
1. Either clone and modify SC Catalog Item widget. instanceName.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=3c29786e87133200e0ef0cf888cb0bdf
line 140 of server script
OR
2. Create a new system UI message and type in your custom message
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10-31-2022 06:34 AM
Two options:
1. Either clone and modify SC Catalog Item widget. instanceName.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=3c29786e87133200e0ef0cf888cb0bdf
line 140 of server script
OR
2. Create a new system UI message and type in your custom message
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05-21-2024 11:31 PM
@Mike_R is there a way if user is not already logged in, we need to redirect user to login page and upon login they need to be redirected to catalog item link which they clicked in first place. Thanks in advance.
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01-19-2023 01:07 AM
Thanks for the reply - looks good.