Confirm Data Loss Warning?????
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‎08-24-2018 02:47 AM
Hello,
I have created a catalog item in our Dev instance that references a table that I created using an import set. The catalog item works well in the Dev instance so I am attempting to move it to our Test instance. When I preview the update set in test it completes with no errors. However, when I go to commit the update set I get the below warning which I have not seen before. These tables to not currently exist in the test environment yet. I am wanting to understand exactly what will happen if I press Proceed with commit, will I loose the tables and all the data in the table? What do I need to change in my Dev instance so I don't loose any data from the table.
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Customer Service Management

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‎08-24-2018 05:53 AM
Did you create a delete a column or record in your update set? Do the table and the fields in your screenshot here exist in the test instance already?
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‎08-24-2018 06:30 PM
Yes there are references to the delete in the update set but I am trying to think about this logically. I am very inexperienced with Service Now so I want to make sure my understanding is correct before I make the wrong decision.
When I look at the names of these dictionary entry I think that they may be referencing the import set that I created to load the data from an excel spreadsheet to the table. I then did a clean up and deleted the import tables which I think this is what it is looking at which is why they are being flagged here.
This table and fields do not exist in our test environment.