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Getting 400 error from rest api action

I have created the REST API action to trigger the api url. it is showing as completed but giving the 400 error which leads to not running api call please refere below screenshot suggest me what should do to resolve this issue. 

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Case is Stuck in New status

There is a incoming case that arrived in to our queue and is in NEW status and we are unable to move it to In progress state.  What could be the reason and how to fix this. This is just for one case and other cases we are able to move to in progress....

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AnishG by Tera Contributor
  • 875 Views
  • 8 replies
  • 0 helpfuls

Resolved! Prevent Auto Redirect to IDP for External Users on ServiceNow Portal

Hi Community,We’re facing an issue with our ServiceNow external portal where the Auto Redirect to IDP is triggering for external users as well, which is not the desired behaviour.Here’s our setup:Internal users are connected via Active Directory (AD)...

Virtual Agent -- Needs to add one more option

Hello Everyone, Good Morning!! I have a requierment like, need to one more option called "Show Me Everything"  under the section.In highligted area i want to add the above mentioned option.The below is the script for the same:(function execute() {var...

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Ramesh43 by Tera Contributor
  • 225 Views
  • 1 replies
  • 0 helpfuls

Login Issue Showing Your connection is not private

Hello Team,Whjen to trying it showing Your connection is not private from yesterday what is the issue.Is anyone facing same issue .im sharing SS of issue .please let me know how can i resolve this issue.Thank you in Advance.

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SoudarapuN by Tera Contributor
  • 321 Views
  • 3 replies
  • 2 helpfuls

How to add more action on this "+" in CSM workspace

Hi All, Currently when I click on + sign it takes me to the add new interaction  page in CSM/FSM configurable workspace. refer screenshot and my requirement is to add create case, create change and create incident along with create interaction record...

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