Create button in CSM workspace list view

Kush Sharma
Tera Guru

Guys - We have a requirement to create custom UI action in CSM configurable workspace list view to redirect agents to create a record via record producer . We have tried creating UI action on workspace view but that is not visible on list view.

 

Please help how to achieve that 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Kush Sharma 

share what UI action you created?

Did you try creating List Banner button with the workspace checkboxes true?

AnkurBawiskar_0-1739783132518.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@Kush Sharma 

check this

Adding a Record Producer or Catalog Item button to the list view in Agent Workspace List Action 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar - Thanks.. let me try that

That didn't work