Creating different variants in Configurable Workspace in ServiceNow and controlling their visibility
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05-30-2024 11:49 PM
The requirement is to navigate the logged in user to different pages in Configurable Workspace based on the roles the logged-in user has.
Thanks,
Sreesh Surendran
ServiceNow Developer.
CSM & Integrations.
1 REPLY 1
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05-31-2024 12:35 AM
You already had half of the solution: create a variant of the page you want to differ and apply audiences to it (audiences work the same as user criteria and can even reference them). Put the order for the variants in the correct way, so you have the variant with the 'lowest' role last, since users with 'higher' roles, probably also have the 'lower' ones.
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