CSM Configurable Workspace Redirecting
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02-24-2025 07:40 PM
After installing the Financial Services plugin when I try to go to the CSM Configurable Workspace, it is redirected to the Financial Services Workspace. The CSM/FSM Configurable Workspace is in the module list but not in the Workspace list an longer.
I believe a Problem record is open with ServiceNow on this. Does anyone know the Problem number so I can track it or better yet how to fix my instance so the override is not happening?
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02-24-2025 08:40 PM
when FSO is installed the workspace name/title is changed to Financial Services Workspace and it's just a rename
But the thing which is shown in browser seems to be a problem or bug.
I couldn't find a KB for this.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-05-2025 05:54 AM
What if you were to uninstall FSO?
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07-25-2025 03:36 AM
Hey, I am facing issue for my instance. Is there any fix for it?