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‎03-24-2021 08:57 AM
Hello,
We have a requirement to create customer contacts in Azure which will be pushed to ServiceNOW in user table, how can we map them to contacts, Also, while customer admin creates the contacts for their accounts, how can i achieve them to be created in Azure and replicate in ServiceNOW
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‎04-10-2021 10:35 AM
1. Create a scheduled job to process the sys_user records and update the class field = contact for the filtered/required users.
2. A record producer on customer catalog only available for customer admins, can trigger a orchestration flow to Azure AD via Microsoft Graph API to create the user, on successful creation of the user in AD, you can leave the contact creation to Azure AD Provisioning or Create a contact directly in ServiceNow.
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‎04-12-2021 05:49 AM
Hello
Could you please share the scripts and the configuration done to achieve this if possible
Reg
Rakesh
