CSM correct career Path

teleminos
Kilo Explorer

yesterday

Hello there. . . 

 

Team can someone help me by guiding me or telling me what is the learning path on the platform to become a Customer Success Manager? 

 

What courses should one take, is there any order and what are the ones that are certified or micro-certify . . .

 

Thanks in advance 

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GlideFather
Tera Patron

4 hours ago

Hi @teleminos,

 

just to sync with you, the title mentions CSM which I always understood as Customer Service Management but your description says Customer Success Manager - can you please confirm?

 

In either one,

 

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