CSM/FSM Congifurable Workspace List Layout edit
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12 hours ago
Hello,
I am trying to edit the list layout of my CSM Workspace, can anyone help me from where can i change this layout?
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8 hours ago
Hi @gourabhishe,
do you want to edit the list layout for ALL the users who can access it (configure) or just for your user /eventually admin/ as personalisation?
To personalise the list (change will be applicable for the currently logged in user just and only, nobody else):
Click the toggle icon:
To get a new popup window, where you can check/uncheck the fields on the left and the checked ones can be reordered in the right bucket:
If you want to do a global change for all the users, then you need to dpo it via UX Lists module:
https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_ux_list_list.do
Select the CSM Workspace under the configuration column:
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