CSM/FSM Congifurable Workspace List Layout edit

gourabhishe
Tera Contributor

Hello,

I am trying to edit the list layout of my CSM Workspace, can anyone help me from where can i change this layout?

gourabhishe_0-1771413630980.png

 

1 REPLY 1

GlideFather
Tera Patron

Hi @gourabhishe,

 

do you want to edit the list layout for ALL the users who can access it (configure) or just for your user /eventually admin/ as personalisation?

 

To personalise the list (change will be applicable for the currently logged in user just and only, nobody else):

Click the toggle icon:

GlideFather_0-1771427515103.png

 

To get a new popup window, where you can check/uncheck the fields on the left and the checked ones can be reordered in the right bucket:

GlideFather_1-1771427525558.png

 

 

If you want to do a global change for all the users, then you need to dpo it via UX Lists module:

https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_ux_list_list.do

 

Select the CSM Workspace under the configuration column:

GlideFather_2-1771427664310.png

 

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