CSM/FSM Workspace Landing Page slowness

Salmon Raj V
Tera Contributor

‎03-25-2025 05:51 AM

Hi All,

When we open CSM/FSM Workspace Landing page user getting too much slowness.  We have 2 Instances; one instance is base, and another one is Target. Base is Loading with 12 seconds and target is loading 30-40 sec. We migrated workspace customizations base to target instance. 

 

How can we resolve slowness in our target instance.

0 Helpfuls
  • 333 Views
2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

‎03-25-2025 05:56 AM

@Salmon Raj V 

check this

How to troubleshoot Slow Transactions or Page Load Issues in Next Experience Workspace and Portal Ex... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Community Alums
Not applicable

‎03-25-2025 05:58 AM

Hi @Salmon Raj V ,

Please raise a Performance issue Support Case/ HI Case with ServiceNow.

 

0 Helpfuls