CSM Portal Redirection after Registration in Mobile

[olimanalo]

Hi, 

I have a requirement that when a consumer successfully registered their account and prompted an email to change password, when they open it via the mobile device and Submit, they were redirected to the native view of Mobile. We want them to be redirected automatically to the CSM Portal.

Note: On laptops/desktops this is not happening.  

Does anyone experience how to configure this? 

thank you,

Oli

[olimanalo · Accepted solution]

Hi,

We already have the solution. This is because of a simple unoverlooked issue. The role is not applied to the person having the issue. Once we have checked each role, when they do password reset, it automatically redirects them to the consumer portal. 

Thanks,

Oli