CSM Workspace Agent Assist
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07-27-2023 07:57 AM
Hey guys, so I'm struggling to configure the Agent Assist for custom forms on the CSM Workspace. There are articles out there that I have followed and I have Modified the screen conditions, but since I cannot change the table name of the OOB agent assist table configurations and contextual side panel configurations I had to make new ones for each extending table. Maybe that is where I'm going wrong, but I can't find a workaround. Any help would be appreciated.
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