Hello All -
Question about Ribbon Configurations.
in screenshot Below in yellow circle you will see that the consumer initial is set in the circle and name is displayed
I configured the ribbon on the Case table and inherited it to all tables that extend it
in the first screenshot it works fine in the second one (green circle) you see that the initial isn't set - but the name field populates.
The issue is in the CSM/FSM CONFIGURABLE WORKSPACE.
This is the config of the Ribbon
Thank you
I fixed the problem
The consumers Name was filled but the First name and last name fields where empty.
after I fill in the first name and last name the now avatar (circle) is filled correctly
