CSM Workspace - Set List View Dynamically based on User Login
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03-31-2025 11:58 PM
Hi Team,
I have a query whether is it possible to set dynamic list view in Workspace based on user login. For eg: If a login person is from HR group, then he/she can see only certain set of fields and not the others, similary if a person from Central Team logging in, then they should see certain set of fields.
I want to know whether is it possible to do it in Workspace, because checked the UX View Rules, seems it supports only for Form and not for the List.
So can someone provide an input on this, that will be really helpful. I just want to know, based on user login the List View has to set dynamically in Workspace.
Thanks,
Avinash G.
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04-01-2025 12:35 AM
why not create different UX list under that UX list category and configure the correct fields in list?
then for those UX list you can have audience defined so that that UX list is seen by particular group etc
Defining Audience for New Lists created in Workspaces
Configuring Lists in Configurable Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-03-2025 03:24 AM
Hello @Ankur Bawiskar ,
In my condition I want the the case list view column to be in specific order for group name 'xyz'.
I tried above method, but in that we are able to add roles only not group. Can you please suggest what I can do in this case.