Customer Service Portal Usage

[Flavia Margaret]

Does anyone know whether we can know how many external customers access the Customer Service Portal (CSP) in daily basis?

I would need to know who (the customer name) and when (the time) they logs into CSP. Thank you in advance!

[ersureshbe]

Hi,  User Experience Analytics deashboard helps you to get the expected answer.

https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/build/service-portal/concept...