data precedence rule not working properly

MK-p
Tera Contributor

We have written data precedence rule to control the update but still updating lower priority data source if field is empty. what am i missing?

 

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @MK-p ,

 

There is property which set to true by default which allow lower priority data source to update the empty field by over ruled the data precedence rule.

Un checked this property (glide.reconciliation.override.null) to not update the empty field. 

 

RunjayPatel_0-1735372551844.png

 

 

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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

1 REPLY 1

Runjay Patel
Giga Sage

Hi @MK-p ,

 

There is property which set to true by default which allow lower priority data source to update the empty field by over ruled the data precedence rule.

Un checked this property (glide.reconciliation.override.null) to not update the empty field. 

 

RunjayPatel_0-1735372551844.png

 

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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