How to display notification menu in customer service portal?

[Coro3]

Hello, this is my first question.

Please tell me below.

I want to use customer service portal, and I got free instance.

How to display notification menu in header in customer service portal?

In my instance, there are Knowledge, Get Help, Support, Tours, Chat and no notification.

[Rajesh Kannan G]

Hi,

Notification menu will be available to customers when there is request pending approval, cases awaiting response, etc. Refer our documentation for more details.

Notification

Displays notifications sent for resolved cases, cases awaiting information, publications, and approvals.

Regards

Rajesh

[Coro3]

Thank you for your reply.

I apologize the late of my response.

I will try it!

[Coro3]

Thank you for your reply.

I try it!

[amrfahmy]

You can add the full functionality of system notifications, as described in this article.