Display Special Handling Notes for Accounts to specific users

JohnMMcLaughlin
Tera Contributor

Hi All,

We have a flag on our Accounts that when true displays a Special Handling Note to the user viewing the Account record, and this works as expected.

We now have the requirement to not display the Special Handling Note to a specific group of internal users, I would normlly add gs.getUser().isMemberOf('sys_id of group') to the conditional box to determine if the logged in user is a member of the specific group and if they are don't show the Note, but I don't see a way to do this with Special Handling Notes.

What would be the best way to handle this?

Thanks in advance,

John.

2 REPLIES 2

Ram117
Kilo Sage

@JohnMMcLaughlin  , were you able to solve this issue ?. Are you able to use javascript based dynamic filter on Special handling notes configuration filter condition ?

santhrushna Gan
Tera Contributor

Did you find a way to show special handling notes only for specific group.