Does anyone have a list of all possible OOTB Case Resolution Codes?

Daniel R2
Kilo Sage

Hi, 

 

I am looking for a list of all possible OOTB Resolution Codes for Cases.

Does anybody have this readily available or know how I can obtain this list?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Anurag Tripathi
Mega Patron
Mega Patron

Are you talking about Customer Service case or some other case?

 

 

Here is the list for Customer Service

AnuragTripathi_0-1667823937540.png

 

 

 

-Anurag

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3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

Are you talking about Customer Service case or some other case?

 

 

Here is the list for Customer Service

AnuragTripathi_0-1667823937540.png

 

 

 

-Anurag

Daniel R2
Kilo Sage

Thanks Anurag!

Fabio Fragapane
Tera Contributor

Hello,

 

is there some location/document/article explaining more in detail the resoultion code and when they should be used. 


Some of them are self explanatory but other not very well.

Thanks