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11-07-2022 04:23 AM
Hi,
I am looking for a list of all possible OOTB Resolution Codes for Cases.
Does anybody have this readily available or know how I can obtain this list?
Thanks in advance.
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Customer Service Management
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11-07-2022 04:26 AM - edited 11-07-2022 04:26 AM
Are you talking about Customer Service case or some other case?
Here is the list for Customer Service
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11-07-2022 04:26 AM - edited 11-07-2022 04:26 AM
Are you talking about Customer Service case or some other case?
Here is the list for Customer Service
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11-07-2022 06:32 AM
Thanks Anurag!
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05-06-2024 07:17 AM
Hello,
is there some location/document/article explaining more in detail the resoultion code and when they should be used.
Some of them are self explanatory but other not very well.
Thanks