Dont see cases on Customer Service Management mobile application
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12-14-2023 10:31 AM
Do CSM mobile app require some basic configuration after installation in order to see cases?
Logged as an admin or user with csm agent or manager role I can not see cases... I have 0s only... same is on client instance and on my PDI. My PDI is fresh install + CSM + CSM mobile. I'm missing something or is it a BUG?
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