How to add Approve/Reject buttons on the change form.

Manasa Allu
Tera Contributor

Hi Team,

 

How to add Approve/Reject buttons on the change form. The buttons should be visible only when the approver logins into ServiceNow.

 

Regards,

Manasa.

5 REPLIES 5

Anurag Tripathi
Mega Patron
Mega Patron

There is already an OOB approval button on change request, what different do you want ?

AnuragTripathi_0-1682515602785.png

 

OOB it is for approval admins only, but you can change the condition to also include the approvers of the change

 

-Anurag

Hi Anurag,

 

I have checked the OOB UI actions, but I didn't find the approve button.

 

Could you please help?

 

Regards,

Manasa

 

 

This is the sys id -> 55866b09c6112275017820c3a29d386e

 

If you don't find it you can create a quick one with same details as in the pic I sent in previous comment.

-Anurag

Hi @Anurag Tripathi ,

 

I tried but when I approved all the approvers including me showing as No Longer Required and also state is not changing.