Dynamic translator not working as expected when called from a businessrule
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10-25-2023 12:38 PM
Hi all,
We have a business rule calling the Google translator api to translate a field value from different languages to English. Below is the code
var gr = GlideRecord("asmt_metric_result"); gr.addEncodedQuery('metric.metric_type.evaluation_method=survey^sys_id=afc4d440db8e715023d73423e29619d5'); gr.query(); while (gr.next()) { var sobj = sn_dt_api.DynamicTranslation.getTranslation(gr.string_value.toString(), { "targetLanguages": ["en"], "additionalParameters": [{ "parameterName": "texttype", "parameterValue": "plain" }], "translator": "Google" }); var trans = sobj.translations[0].translatedText.toString(); gs.info("Translated text: " + trans); gr.u_string_value_english = trans; gr.setWorkflow(false); gr.autoSysFields(false); gr.update(); }
It was working fine for the past 1 year and started returning an error as below from the past one week
sn_google_trans: Error while translating the text to language using Google Cloud Translator. Error:Request had insufficient authentication scopes.Response received:{ "error": { "code": 403, "message": "Request had insufficient authentication scopes.", "status": "PERMISSION_DENIED", "details": [ { "@type": "type.googleapis.com/google.rpc.ErrorInfo", "reason": "ACCESS_TOKEN_SCOPE_INSUFFICIENT", "domain": "googleapis.com", "metadata": { "service": "translate.googleapis.com", "method": "google.cloud.translation.v3.TranslationService.TranslateText" } } ] } }
I thought it is an issue with the Oauth credential setup, but we are getting the tokens as usual. Any inputs on how to trouble shoot this issue is appreciated.
PS: Yes, we the Dynamic translation spoke properly installed and configured.
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