Email Client is not working for one table

Community Alums
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Hi Team,

 

I have created a blank email template to just add Signature/logo on Case table with Sender Configuration as SMTP Email Client

Ankur20_0-1724771695938.png

 

Body part is added with the logo

 

Ankur20_1-1724771695947.png

 

Now when someone opens any case record and clicks on Email option on the header, he will see the email client dialog opening with the Signature logo in the body as below

 

Ankur20_2-1724771695954.png

 

 

 

 

Now there is one more table which Order Task , I have done the same configuration for it but in this case on clicking on the email option the signature/logo is not coming in the body.

 

Ankur20_3-1724771695963.png

 

 

 

 

Can someone help here?

 

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