Email not received in Outlook while testing Quick messages from Case Table

[Nandhinisri]

Hi,

An attachment which is attached in inbound email (Quick messages) is getting reflected in the target record (Case). So to test this I was sending the quick message to my outlook. When I check in system logs, the email is sent. But not received in outlook. Any suggestion is welcome.

Thanks

[Antoni Zahariev]

Check out the steps and the links from this article: Enabling Email Sending - Support and Troubleshooting