email related Issue

Anusha Medharam
Tera Contributor

When customer send notification though email to ServiceNow only emails sent allow domains is domain is not proper email address. That time email case is not create and reply msg send to customer this unauthorized mail . How to do this please let me know

 

1 REPLY 1

Pavankumar_1
Mega Patron

Hi @Anusha Medharam ,

it is not clear can you share more details?

 

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar