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05-20-2025 12:41 AM
Hi
Can any 1 help
How to achieve the Service portal
when a user choose the option as "No" in variable type(Yes/No)
A Link of the form automatically should load in new window or display like pop up to fill
Employee Portal screenshot
please let me know
Thanks,
Solved! Go to Solution.
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05-21-2025 12:43 AM
did the script I shared not work for you?
It should work and based on value it should open the URL in new tab
share your script and what debugging did you do?
OR
1) Another way is to use variable of type "Custom" and add widget to it, add HTML link there
2) Then show/hide this variable based on the Yes/No value
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
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05-21-2025 12:43 AM
did the script I shared not work for you?
It should work and based on value it should open the URL in new tab
share your script and what debugging did you do?
OR
1) Another way is to use variable of type "Custom" and add widget to it, add HTML link there
2) Then show/hide this variable based on the Yes/No value
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader