Employee center footer for CSM

Nico12
Mega Sage

Hi,

I have created an Employee center footer for CSM portal.

 

I juste copied the ootb esc footer and change social icons or navigation links.

I attached the footer to the theme of the csm portal.

When i go on the portal using this url "instancename.servicenow.com./csm" the footer is displayed.
But when i click on any page, the footer disappear.

If i come back to home using the top left logo the footer is not showing.

A look at the url it is : the url is "instancename.servicenow.com./csm?id=csm_index"

 

ps : if i click on reload page, on any page, the footer reappear.


How to display the footer to all pages of the csm portal without reloading the page.

Is it a scope problem as i created this footer in Employee center application ?

Regards.

2 REPLIES 2

Community Alums
Not applicable

Hi @Nico12 ,

  1. Navigate to All > Employee Center > Employee Center Footers.
  2. Click the footer that you want to configure menus for.
  3. In the Employee Center Footer Menus section, click New.
  4. On the form, fill in the fields.
    For more information on form fields and descriptions, see Footer Menus form.
  5. Click Submit.

Finally ,Check the Footer is available on the EC theme as well.

 

 

Hi Sandeep,

 

i already did all of this.

The footer is linked to the portal as well.